FAQS
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Frequently Asked Questions
What materials are used in your footwear?
Our footwear is crafted using high-grade premium materials such as genuine leather, suede, and durable synthetic stuff.
Are your shoes true to size, or should customers consider sizing up or down?
We recommend checking our size chart for accurate measurements. Generally, our shoes are true to size, as we do follow international size standards, but style and fitting of shoe may make the difference accordingly, so, contact our customer support, I'm case u have any doubt about selection of size.
How do I care for and clean my shoes?
Life of your shoes depend alot on the way u use and care, we suggest keeping them in a covered and dry place to avoid dust and humidity - use a damp cloth for regular cleaning.
Do you offer customisation?
Yes, we do offer customisation in terms of sizes / designs / materials / colours to some extent and for specific categories only (depends upon availability) - Customisation charges apply according to type and extent of customisation.
Are your shoes environment friendly?
We are committed to environmental sustainability. Our materials are responsibly sourced, and we strive to minimize our ecological footprint.
Can I track my order once it's been dispatched?
Yes, you can track your order by using the tracking information provided after dispatch of your order.
Are there any store locations or is it exclusively online?
Currently, our products are available exclusively online.
Do you have a warranty for your products?
We stand by the quality of our products. If you have any quality concern, please contact our customer support, and we will provide u with the best possible resolution.