Charisma-bge

Regular delivery time is 5 to 7 working days, which can be less or more, depending upon city...

Delivery can take more, in case of any unavoidable circumstances

URGENT DELIVERY: Delivery within 1-2 working days, available within major cities of Pakistan, but in that case, mode of payment will be online with extra delivery cost according to location and weight of package...

NOTE: In case, you need your order till some specific date, please mention in order notes, so, we guide u about possibility accordingly.

We don't offer cash refunds, unless there is some quality concern.

Products (other than stock clearance category) are exchangeable. In case, you are having size issue or want to change design, inform us within 3 days of delivery and send product back to us within 7-10 business days and after receiving and inspecting product that is it in same unused condition, as delivered, with complete packaging, replacement article will be delivered back to u within 7 to 10 working days. Delivery cost for sending replacement back to them will be paid by customer.

But if reason of exchange is quality concern or delivery of wrong or defected product from brand's end, brand will bear complete delivery cost.

Make to order / Customised articles are non-exchangeable.

Colour of every product is mentioned in its description or to be confirmed beforehand, as no colour difference claim will be entertained afterwards, as colour of actual product may slightly vary from image due to photographic effects or screen settings of your device.

Exchange will not be entertained, if product sent back to product is used or has incomplete packaging.